Received the wrong order? We're sorry, let's fix it! 💛
That's definitely not the GYG experience we want for you! Fill out the form below and our Guest Experience team will be in touch shortly.
To help us look into this as quickly as possible, please include the following where relevant:
- Details of what was wrong with your order
- Your GOMEX barcode number (if you have one)
- Your order receipt or transaction details
- Any photos of the items you received
The more detail you can share, the faster we can help! 🌯